Christmas Delivery 2026
As we approach the festive season, we would like to inform our customers of our final order dates for guaranteed pre-Christmas delivery, along with our delivery arrangements and opening hours over the Christmas and New Year period.
Last Order Dates for Guaranteed Pre-Christmas Delivery
To guarantee delivery before Christmas, please ensure your order is placed by the relevant cut-off date below.
| Gate Type | Final Order Date |
|---|---|
| Standard Single Garden Gates | Friday 4th December 2026 |
| Standard Double Swing Driveway Gates | Friday 4th December 2026 |
| Custom Single Garden Gates | Friday 13th November 2026 |
| Custom Double Swing Driveway Gates | Friday 13th November 2026 |
| Cantilever Sliding Gates | Friday 30th October 2026 |
Important: Orders placed after the relevant cut-off dates will still be accepted, with delivery scheduled for the New Year.
Christmas Delivery Arrangements
Our warehouse and delivery teams will continue fulfilling scheduled deliveries up to and including Friday 18th December 2026.
All qualifying orders placed before the relevant Christmas delivery cut-off dates will have their scheduled delivery dates confirmed by email no later than Friday 11th December 2026.
As usual, your delivery driver will contact you directly on the afternoon or evening before your scheduled delivery to advise an estimated time of arrival.
We kindly remind customers not to arrange installation or book contractors until their gates have been delivered and inspected.
Christmas & New Year Opening Hours
Reduced Customer Support
Our online customer support team will be operating with reduced staffing levels during the following periods:
-
Thursday 10th – Friday 18th December 2026
-
Monday 4th – Friday 8th January 2027
During these periods, responses to customer enquiries may take a little longer than usual. We appreciate your patience and understanding.
Christmas Closure
Our office will be closed from Saturday 19th December 2026 until Sunday 3rd January 2027.
Our online customer support team will reopen with reduced staffing on Monday 4th January 2027, with normal service resuming on Monday 11th January 2027.
Orders Placed During the Christmas Period
Our website will remain open for customers to browse and place orders throughout the Christmas and New Year period.
Orders placed after the relevant Christmas delivery cut-off dates will be scheduled for delivery in the New Year.
Please be aware that orders placed during our Christmas closure may experience additional processing time, and our usual estimated lead times may be affected by the seasonal shutdown.
We recommend reviewing the estimated lead times displayed on our website before placing your order.
We would like to thank all our customers for their continued support throughout 2026 and wish you and your families a very Merry Christmas and a Happy New Year.
The Residential Gates Team