Contact Residential Gates
Need help choosing a gate, checking your measurements, understanding delivery or getting support with an order? Use the options below to find the right help.
Need help with sizing?
Use the Gate Size Calculator on the relevant product page for the quickest sizing guidance. It will show the recommended gate size, required clearances and whether posts may be needed.
Driveway Gates
Garden Gates
Need installation help?
View and download our step-by-step installation guides for both double swing driveway gates and garden gates.
View installation guides
Looking for delivery information?
View current lead times on each product page within the "Delivery Information" dropdown or on our delivery information page.
View delivery information
Contact us
For existing orders, delivery updates, order changes, missing items, returns or anything that may need checking, please use this contact form so we can review your enquiry properly.
Operating hours:
Monday - Friday: 9:00AM - 05:00PM
Typical response time:
We aim to reply to all enquiries within one working day.
FAQs
No. Residential Gates is an online-only retailer, so we provide support by email and live chat rather than telephone.
This allows us to keep every conversation documented, review photos and videos where needed, and provide more accurate support for orders, deliveries and installation questions.
We aim to respond to all enquiries within one working day during our operating hours.
Monday-Friday
9:00am-5:00pm
Current lead times are shown on every product page within the Delivery Information section and on our Delivery Information page.
Once your order is ready, we'll email your delivery date and the driver will normally contact you the evening before delivery with an estimated arrival time.
Yes.
We have built the Gate Size Calculator which is available on each product page.
It will calculate the recommended gate width, required clearances. Also, confirm how to place your order using the product page.
Yes.
We provide detailed installation guides for all of our gates.
These can be downloaded free from our Installation Guides page.
No.
Residential Gates supplies gates only.
Most garden gates can be installed by a competent DIYer or handyman.
For automated driveway gates, we recommend using a local gate installer.
If your order hasn't entered production, we'll always do our best to help.
Please contact us as soon as possible using the contact form.
We deliver throughout most of mainland England, Scotland and Wales.
Some postcode areas are excluded. Please see our Delivery Information page for full details.